Privacy Notice

Who we are

Hoity Horseboxes is a nationwide horsebox sales and advertising service based in the United Kingdom. We operate the website hoityhorsebox.com and can be contacted by telephone on 01242 374214.

We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What data we collect

When you use our enquiry forms or contact us directly, we may collect:

• Your name
• Your email address
• Your telephone number
• Details of the horsebox you are interested in buying or selling
• Any other information you choose to include in your message

We also collect basic technical data when you visit our website (such as your IP address and browser type) for security and performance purposes.

How we use your data

We use your personal data solely to:

• Respond to your buying or selling enquiry
• Connect you with relevant horsebox sellers or buyers where you have asked us to do so
• Improve our website and services

We will never share, sell, or pass on your personal details to any third party without your explicit permission.

Our lawful basis

We process your data on the basis of legitimate interests — specifically, to respond to enquiries you have submitted to us — and, where applicable, on the basis of your consent.

Cookies

Our website uses cookies to help it function correctly and, with your consent, to analyse how visitors use the site. You can manage your cookie preferences at any time using the banner that appears when you first visit.

We do not use cookies for advertising or to track you across other websites.

How long we keep your data

We retain enquiry data only for as long as is necessary to deal with your request, and no longer than 12 months unless you have an ongoing relationship with us or we are required by law to keep it longer.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data
• Object to or restrict how we process your data
• Withdraw consent at any time (where consent is our lawful basis)

To exercise any of these rights, please contact us by telephone on 01242 374214.

Complaints

If you have concerns about how we handle your data, you have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO), at ico.org.uk.

Changes to this notice

We may update this privacy notice from time to time. Any changes will be posted on this page with a revised date.